T&C's

Performer Hire Terms & Conditions

 

General – These terms & conditions apply to all contracts entered into by Pole Twisters unless stated in the Pole Twisters quotation.  Any offer of equipment is subject to equipment being available on receipt of an order.  The hirer is responsible for making the venue aware of set-up and pick-up times and safe entry.

Age Limits - Some acts may require a minimum age limit of 18 yrs & over, please state if your event is family or adult orientated.  Pole Twisters ltd reserves the right to stop a performance at any time if the performer feels certain of any under-age person/s. 

Code of Conduct - Please be polite to our performers as they will be to you and please refrain from propositioning our performers as this may result in the cancellation of the performance with no refund.  The organiser of the event is responsible for the performer’s safety unless Pole Twisters ltd have provided security. 

Loss or Damages - Pole Twisters ltd accepts no responsibility for losses or damages incurred throughout a performance unless the performer is deemed liable through negligence.  If any persons at the event damage any equipment or property of Pole Twisters, the organiser is deemed liable to replace any damaged equipment and will be charged accordingly.  The organiser is responsible to clean up any spillages the performer makes or any marks/mess to the venue. 

Insurance - All prices quoted include fully comprehensive public liability insurance of up to 5 Million plus costumes, equipment hire and local travel. 

Pictures/Videos - Photographs & videos are permitted unless the performer clearly states to not be included in any close-up shots. 

Payments – All deposits are classed at 50% of total quotation.  Deposits paid secure your hire booking for the date of your event and are non-refundable.  Remainder payment is required 7 days prior to event date or on arrival (as previously agreed).  All replies & confirmation are made by email and/or telephone. 

Cancellations - If you wish to cancel your booking after making a full payment, a 50% refund will be made through way of a cheque.  All cancellations must be made in writing or by email.

Late Arrivals – Pole Twisters ltd cannot be responsible for making up time if the clients group is late.  However if the performer arrives late, time will be made up. 

Date/Time Changes – Changes can be made to the performers start time or date, however there will be an admin charge of £10. 

Alcohol – Performers can accept alcoholic drinks, however are always advised by Pole Twisters to drink sensibly.

Disclaimers - upon payment you are hereby agreeing to these terms & conditions.

Site Conditions – Pole Twisters quotation for hire charges is dependent on a suitable room (including suitable ceilings & flooring if poles are required) being provided.  Pole Twisters cannot be held responsible for damage caused to features in the property unless their positions have been clearly notified to Pole Twisters.  The hire charges do not include any repairs or making good that may be required to the room.

Damage – The hirer shall ensure that equipment is used only in accordance with the directions of Pole Twisters.  Any damage caused through negligence shall result in costs for repair and/or new equipment.

Health & Safety – The hirer shall ensure that equipment is used only in accordance with the directions of Pole Twisters.

Third Party Liability – Pole Twisters will not be responsible for, and the hirer will indemnify Pole Twisters against, all claims for injury to persons, or loss of, or damage to, property, however caused, unless it be proved that such injury or damage resulted from faulty materials, workmanship, or negligence on the part of Pole Twisters.

Force Majeure – Whilst every effort will be made by Pole Twisters to complete any orders, Pole Twisters cannot be held liable for variation or non-completion of orders due to Act of God, Fire, Flood, Storm, Gale, Tempest, War, Pandemic, Terrorism, Strikes, Riots, Lockouts or any other civil disturbances.