Other Classes T&C’s

GENERAL TERMS & CONDITIONS

POLE TWISTERS LTD – Without prior notice, reserves the right to amend, change, delete or add to these terms & conditions
AGE LIMIT – Participants must be 16 yrs & over for any group lesson or, if younger than 16 years private lessons can be booked subject to an instructor with CRB documents and parents consent
PREFERENCES– Classes are open to any gender
PAYMENT REPLIES – You will receive an automated response from Worldpay UK and automatically be added to the date & time booked unless we are notified otherwise
REFUNDS – Only credit notes are available if you contact us stating that you are unable to attend a class/course. 24 hours notice is required otherwise payment will be forfeited. Credit notes are valid for 6 months from date of purchase.
DISCLAIMERS – click here
LATENESS – Any time lost can not be replaced
BEHAVIOUR – Please listen to your instructor. Pole Twisters Ltd is not responsible for any injury caused through not listening to your instructor. Please behave in a friendly & sociable manner at our classes, failure to do so will result in termination of your booking with no refund given
HEALTH & SAFETY – Our instructors are first aid trained and our venue has a first aid kit with poster instructions including fire safety procedures

PERSONAL ITEMS - Some lockers are provided but please do not bring any expensive personal belongings to your lesson. Pole Twisters will not be held responsible for any theft or losses.
TRAINEE TEACHERS – May be present, please specify if you do not wish for any to be present
SPECTATORS – Our students don't feel comfortable being watched so can't spectate but can take a look at our class videos here.
MAILING LIST – Upon receipt of an email, your details will be automatically added to our mailing list, please contact us if you wish to be removed from this
PHOTOS & VIDEOGRAPHY – Any photos or videos taken of students by a member of staff at Pole Twisters Ltd may be displayed on our social media and/or website. Please notify us if you wish to have any picture/video removed.
CLASS TRANSFERS/ALTERATIONS – We can offer a lesson transfer if you are unable to attend a specific date but must be notified by email/writing no later than 24 hours prior to the lesson otherwise payment will be forfeited

PREGNANT OR INJURED PERSONS – participate at their own risk, we also recommend you seek medical advice before continuing with a supplied doctors note
SICKNESS – Pole Twisters ltd must be informed 24 hours prior to your lesson otherwise payment will be forfeited unless a suitable doctors note is provided

VIRTUAL LESSONS - once paid, information on how to join the class will be sent to your email. It is your responsibility to set your own calendar reminder to click on the Zoom link on time. You are also responsible for having the Zoom app downloaded on to your device ready. No refunds are available should you miss out on a class. If you are joining a group class late, our instructor may not see your call in time because they will be warming up and will admit you to the room as soon as possible. Please warm up yourself until you are admitted (this does not apply to privates). Make sure that the class you are booking is suited to your current dance ability because there is no teacher to spot you at home, no safety mats or first aid present. For privates we highly recommend you purchase your own safety mat. You participate at home at your own risk. We recommend you ask a friend or partner to help spot you with any difficult moves

DISCO LIGHTS - we have disco lights at Pole Twisters studios so if you suffer with epilepsy or are sensitive to strobe or flashing lights, please ask for them to be turned off or speak directly to your instructor or a member of staff present